{"id":1039,"date":"2021-11-05T02:24:55","date_gmt":"2021-11-05T06:24:55","guid":{"rendered":"https:\/\/diaryofanhonestmom.com\/?page_id=1039"},"modified":"2022-10-26T01:42:18","modified_gmt":"2022-10-26T05:42:18","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/diaryofanhonestmom.com\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1039\" class=\"elementor elementor-1039\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1f60a1d elementor-section-height-min-height elementor-section-items-stretch elementor-section-boxed elementor-section-height-default\" data-id=\"1f60a1d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;curve-asymmetrical&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M615.2,96.7C240.2,97.8,0,18.9,0,0v100h1000V0C1000,19.2,989.8,96,615.2,96.7z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-219ba299\" data-id=\"219ba299\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4ce941e0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4ce941e0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7740c8d2\" data-id=\"7740c8d2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5806571 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5806571\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bbdfd8c\" data-id=\"bbdfd8c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9d6a84e elementor-widget elementor-widget-text-editor\" data-id=\"9d6a84e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Delivery<\/b><\/h2><p><b>When will I get my order?<\/b><\/p><p><span style=\"font-weight: 400;\">Usually, it takes 3\u20137 days to fulfill an order, after which it\u2019s shipped out. The shipping time depends on your location, but can be estimated as follows:<\/span><\/p><ul><li><span style=\"font-weight: 400;\">USA: 3\u20134 business days<\/span><\/li><li><span style=\"font-weight: 400;\">Europe: 6\u20138 business days<\/span><\/li><li><span style=\"font-weight: 400;\">Australia: 2\u201314 business days<\/span><\/li><li><span style=\"font-weight: 400;\">Japan: 4\u20138 business days<\/span><\/li><li><span style=\"font-weight: 400;\">International: 10\u201320 business days<\/span><\/li><\/ul><p>\u00a0<\/p><p><b>[Covid-19]<\/b><span style=\"font-weight: 400;\">\u200b <\/span><b>When will I get my order?<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">Our fulfillment times [for all products\/t-shirts\/phone cases\/etc.] may be longer than usual and may continue to increase until things get back to normal. We&#8217;re seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges.<\/span><span style=\"font-weight: 400;\">It&#8217;s difficult to predict the shipping times.\u00a0<\/span><\/p><p>\u00a0<\/p><p><b>Where will my order ship from?<\/b><\/p><p><span style=\"font-weight: 400;\">We work with an on-demand order fulfillment company with facilities worldwide!<\/span><\/p><p>\u00a0<\/p><p><b>Will I be charged customs for my order?<\/b><\/p><p><span style=\"font-weight: 400;\">An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.<\/span><\/p><p>\u00a0<\/p><p><b>My order should be here by now, but I still don&#8217;t have it. What should I do?<\/b><\/p><p><span style=\"font-weight: 400;\">Before getting in touch with us, please help us out by doing the following:<\/span><\/p><ul><li><span style=\"font-weight: 400;\">Check your shipping confirmation email for any mistakes in the delivery address<\/span><\/li><li><span style=\"font-weight: 400;\">Ask your local post office if they have your package<\/span><\/li><li><span style=\"font-weight: 400;\">Stop by your neighbors in case the courier left the package with them<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">If the shipping address was correct, and the package wasn&#8217;t left at the post office or at your neighbour\u2019s, get in touch with us at <a href=\"mailto:hello@diaryofanhonestmom.com\">hello@diaryofanhonestmom.com<\/a> with your order number.<\/span><\/p><p><span style=\"font-weight: 400;\">If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.<\/span><\/p><p>\u00a0<\/p><h2><b>Orders<\/b><\/h2><p>\u00a0<\/p><p><b><\/b><b>How are your products made?<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!<\/span><span style=\"font-weight: 400;\"><br \/><\/span><b><\/b><\/p><p>\u00a0<\/p><p><b>How do I track my order?<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">You\u2019ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at <a href=\"mailto:hello@diaryofanhonestmom.com\">hello@diaryofanhonestmom.com<\/a><\/span><\/p><p>\u00a0<\/p><p><b>I received a wrong\/damaged product, what should I do?<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">We\u2019re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at <\/span><a href=\"mailto:hello@diaryofanhonestmom.com\"><span style=\"font-weight: 400;\">hello@diaryofanhonestmom.com<\/span><\/a><span style=\"font-weight: 400;\">\u00a0 within a weeks&#8217; time with photos of the damaged product, your order number, and any other details you may have about your order. We\u2019ll get back to you with a resolution as soon as possible!<\/span><\/p><h2><span style=\"font-weight: 400;\"><br \/><\/span><b>Returns<\/b><\/h2><p>\u00a0<\/p><p><b>What\u2019s your return policy?<\/b><\/p><p><span style=\"font-weight: 400;\">We don\u2019t offer returns and exchanges, but if there\u2019s something wrong with your order, please let us know by contacting us at <\/span><a href=\"mailto:hello@diaryofanhonestmom.com\"><span style=\"font-weight: 400;\">hello@diaryofanhonestmom.com<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/a><\/p><p>\u00a0<\/p><p><b>Do you offer refunds?<\/b><\/p><p><span style=\"font-weight: 400;\">Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at <\/span><a href=\"mailto:hello@diaryofanhonestmom.com\"><span style=\"font-weight: 400;\">hello@diaryofanhonestmom.com<\/span><\/a><span style=\"font-weight: 400;\">\u00a0 with photos of wrong\/damaged items and we\u2019ll sort that out for you.<\/span><\/p><p>\u00a0<\/p><p><b>Can I exchange an item for a different size\/color?<\/b><\/p><p><span style=\"font-weight: 400;\">At this time, we don&#8217;t offer exchanges. If you\u2019re unsure which size would fit better, check out our sizing charts\u2014we have one for every item listed on our store, in the product description section. Though rare, it&#8217;s possible that an item you ordered was mislabelled. If that\u2019s the case, please let us know at <\/span><a href=\"mailto:hello@diaryofanhonestmom.com\"><span style=\"font-weight: 400;\">hello@diaryofanhonestmom.com<\/span><\/a><span style=\"font-weight: 400;\"> within a week after receiving your order. Include your order number and photos of the mislabeled item, and we\u2019ll send you a new one, or issue a refund!<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Delivery When will I get my order? Usually, it takes 3\u20137 days to fulfill an order, after which it\u2019s shipped out. The shipping time depends on your location, but can be estimated as follows: USA: 3\u20134 business days Europe: 6\u20138 business days Australia: 2\u201314 business days Japan: 4\u20138 business days International: 10\u201320 business days \u00a0 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1039","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms &amp; Conditions - Diary of an Honest Mom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/diaryofanhonestmom.com\/terms-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms &amp; Conditions - Diary of an Honest Mom\" \/>\n<meta property=\"og:description\" content=\"Delivery When will I get my order? 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